🔧 Background & Expertise:

• Began in the industry in 2000
• Started out in parts sales and as an estimator in the panel beating and insurance industry
• Certified Mercedes-Benz Parts Salesperson (C-Sales)
• Specialist knowledge in older, less common Merc models — built up his own info bank beyond what any catalogue offers

💬 What Gunther Brings to the Table:

Gunther is the guy customers come to when no one else can help. He’s earned his reputation through experience, excellent knowledge of parts, and relentless dedication to top-tier customer service.

“If a customer’s part isn’t listed on the system, chances are I’ve got it… in my head.”

🚚 Trucks, Sales & Customer Passion

Gunther is passionate about:

• Helping customers find not just parts — but solutions
• Changing mindsets: proving that aftermarket doesn’t mean “pirate”
• Making first-time sales that turn into long-term relationships

“I love that every day is different. The moment a sale closes — especially with a first-time customer — that’s satisfaction.”

🛠 Most Common Customer Issue?

“Usually it’s about an older truck and a part no one can find. I solve it by using my own archive of knowledge, built up over years.”

He always reminds customers:

“Don’t just replace a failed part — find out why it failed. That’s how you save in the long run.”

🧠 What Sets Gunther Apart?

• He’s a true people’s person, with patience, humility, and deep product knowledge
• He never makes customers feel unknowledgeable – no matter how much or how little they know
• Has a great sense of humour, especially when dealing with the infamous 1113 marker pole requests (also known as “feelers”, “horns”, or “those pokey things”) 😂

🐾 Outside the Office

When he’s not solving complex parts problems, Gunther enjoys:

• Spending time outdoors with family
• Working with his dogs, especially IPO training and showing German Shepherds
• Anything hands-on and physical

“I can hold my breath for almost 3 minutes.”

🧊 Team, Tools & Truck Love

• Favourite truck? “A Merc, obviously — I’ve worked with them my whole career.”
• Favourite truck sound? Old-school exhaust brake.

“Used correctly, it’ll save your brakes — and your money.”

Gunther appreciates the variety of personalities and the shared knowledge within the Truck Busters team:

“Everyone brings something different — and we all have each other’s backs.”

He sums up the team in three words:

👉 Up to date – thanks to weekly training

👉 Supportive

👉 Experienced

🚀 Motivation & Mindset

Gunther is always learning, because the industry never stands still.

“If you don’t grow with the industry, you get left behind.”

He stays motivated with this quote:

“It’s not what you know, but what you do with what you know.”

🛠 His Superpower Wish?

“I’d love to read customers’ minds. It would make quoting a whole lot easier!”

🔑 What Makes Truck Busters Stand Out?

“It’s the integrity of the team, the quality of the parts, and the backup we give each other. That’s what keeps customers coming back.”