Meet Hennie – Counter Salesman at Truck Busters
With over 25 years of experience in the truck parts industry, Hennie is a seasoned and reliable rep who knows how to get the right part — at the right time — to the right customer. Whether it's Mercedes-Benz, MAN, Scania, or Volvo, Hennie’s got it covered.
“There’s nothing better than being thanked by a satisfied customer.”
Industry Experience:
- 25+ years in truck parts (since 2000)
- Formerly worked in the motor industry and truck sales
- Has completed Savells training on trucks, trailers, and haulage
Specialties:
- Mercedes-Benz, MAN, Scania, and Volvo parts
- Fast quoting and customer-first service
Hennie’s Sales Philosophy:
“I started in truck sales and quickly saw the real struggle: parts and service availability. That’s what made me switch to truck parts — to be part of the solution.”
He takes pride in:
- Fast responses
- Accurate quotes
- Problem-solving under pressure
Common Customer Problem?
“Trucks breaking down on the road. The pressure is real — but getting the part out urgently and correctly is the job.”
Customer Advice:
“Always ask why the part failed — and when fitting things like shock absorbers, do it properly. That small step makes a huge difference.”
What Sets Hennie Apart?
- Incredibly fast with quotations
- Customer-first attitude: “Rate them higher than myself.”
- Sense of humor and down-to-earth service
“The most important part on the truck? The nut behind the wheel.”
Outside of Work:
- Enjoys gardening, DIY maintenance, and wildlife conservation
- Known for his dry wit and sense of humor
- Loves the outdoors and appreciates the little things in life
Team Spirit:
“We’re dedicated. Everyone wants to see satisfied customers. That shows in our teamwork, product knowledge, and the service we give.”
He describes the team in 3 words:
Dedicated
Quick to respond
Thorough
Fun Facts:
- Would love a patented device that lifts a truck wheel automatically
- Favorite truck? Scania – reliable and strong
- Favorite tool? Blasting air horn – “Reminds me of a ship’s foghorn!”
- Superpower wish? “To have memorized every part number and which truck it fits.”
Memorable Customer Moment:
“Customer asked for a second-hand part. I referred him to our Boksburg branch for used parts. He said: ‘No sir, I need second-hand.’
I asked: ‘What’s the difference between second-hand and used?’
His reply: ‘The price, sir.’”
Motivation & Mindset:
“The team spirit and parts availability keep me motivated. It’s a dynamic industry — and you learn something new every day.”
He stays grounded with this daily ritual:
“I remind myself of the grace bestowed upon us.”
And he keeps going with this quote:
“Half the people that work here… don’t work here.” 
Why Customers Trust Hennie & the Team:
- Top-quality parts with minimal claims
- Honest, fast, and friendly assistance
- A team that stays updated through regular training and product launches
“We sell the best quality parts, and we stand by what we supply.”